Shipping Policy
Last updated July 11, 2025
Thank you for shopping with UBIQMALL. Below is our shipping policy outlining timelines, delivery partners, and charges.
Shipping Timeline
We aim to process and ship all orders within 7 to 12 business days from the date of order confirmation. Orders may experience delays during festivals, peak seasons, or due to unforeseen logistical issues.
Shipping Partner
All orders are shipped through our trusted courier partner, Shiprocket. Tracking details will be automatically generated and shared with you via email or SMS once your order is dispatched.
Shipping Charges
Shipping charges are dynamically calculated by Shiprocket’s courier management system and will be displayed at checkout. These charges depend on your delivery location, product weight, and courier availability.
Delivery Areas
We deliver to most PIN codes across India. In case your area is not serviceable, our team will contact you to assist with alternative delivery options.
Order Tracking
Once your order is shipped, you will receive an SMS/email with tracking information. You can also track your shipment status via the link provided in the message.
Delays or Issues
If there are any unexpected delays or issues with your shipment, feel free to contact our support team. We are always here to help.
Returns & Refunds
Please refer to our full Return & Refund Policy for more information. Returns are only accepted under certain conditions outlined in the policy.
Terms & Conditions
By placing an order, you agree to our Terms & Conditions.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us:
- Email: ubiqmall.shop@gmail.com
- Phone/WhatsApp: 70962 23963
- Address: The Palladium, Yogichowk, Surat, Gujarat 395010, India
